Refunds may be refused if the participant submitted an application later than the established deadline or did not provide supporting documents.
The refund rate is governed by the legislation in force and depends on the number of days remaining before the event.
The viewer can get back:
Registration fees paid under promotions and special programs may not be refunded.
I want to reissue a personalized ticket for another person. What should I do?
Reissuance of personalized tickets can be done no later than 10 days before the start of the event based on a written application of the participant. Discount tickets can be reissued only for participans eligible for the specified benefit.